Managed eBiz.

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Cost effective technology for your organization - Part 1

eBusiness Team - Friday, September 11, 2009
Microsoft Office Communications Online delivers robust instant messaging (IM) and presence functionality that enables real-time person-to-person communication via text, voice and video, across an organization. Through presence awareness, staff can quickly detect a colleague's availability for a time-sensitive consult or business-critical decision—and then connect rapidly using a reliable, security-enhanced IM solution. 
 
The purpose of this article to highlight some of these features, in order to increase the adoption rate of this cost efficient alternative to long distance calling, quick-click video conferencing, and article threads that can be cut down to quick IM conversations.
 
OCS can be used as a standalone application, on your mobile device or on the web. It provides real-time collaboration capabilities within Microsoft Office programs.
 
All these applications are part of the technology suite available to your entire staff with Managed Company Business Suite
 
OCS Features
Click-to-call (voice) feature prerequisites:
OCS Voice How-to
This is a quick video on how to utilize the talk/video functions of OCS http://screencast.com/t/ZZBLXBY3W 
 
Resources
Access OCS on your browser (recommended for Mac users):
In addition to MS Office Communicator client installed locally on your machine, you can access OCS using Communicator Web Access specifying your email address and password to login.
 
Download Office Communicator on your Blackberry Device: http://www.managedcompany.com/products/ocs-mobile
 
FAQ's
For more videos, tips and updates follow us via twitter @managed @emailhost
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The Seven Pillars of Email Security

eBusiness Team - Tuesday, April 07, 2009

SaaS and the importance of email security

Software as a Service (SaaS) has quickly become the standard delivery model for critical business IT software and services. Business customers realize many benefits by leveraging SaaS services. The On-Demand model ofSaaS infrastructure provides benefits to the customer by lowering their overall costs, while increasing flexibility, reliability, and overall solution security. However, as new businesses begin to evaluate SaaS software and services, many still have concerns about security, fearing that hosting their critical business applications and data with a SaaS provider will expose them to greater risk and loss of control. This concern is particularly acute for businesses’ messaging and collaboration needs around email and instant messaging. As business email is now a primary method of inter- and intra-corporate communications, including the exchange of sensitive financial data and intellectual property, businesses are growing increasingly concerned about the need for secured email and messaging services.

Microsoft Exchange is the leading business email and collaboration solution for the small, up to the large, business markets, and this post provides you with the seven pillars of email security. By choosing Managed Company as their Hosted Exchange SaaS Solution Provider, businesses can achieve email and total messaging security,  as well as a piece of mind, by leveraging Managed Company’s infrastructure and experience with running a secured messaging platform.

 

The Seven Pillars of Email Security

The properties that make Microsoft Exchange a powerful communications and collaboration tool also make it vulnerable to different types of threats. A comprehensive security strategy protects against these important threats:
  • Viruses and malware – Attackers who use email as a conduit toinvade corporate networks for the purposes of either stealing information, or taking control of computers for other illegal activities.
  • Phishing – Attackers who lure users into submitting personal or business information by convincing them they are interacting with a legitimate vendor or business partner, when they are in fact communicating with the attackers.
  • Malicious employees & employee negligence – Employees or ex-employees who inadvertently compromise sensitive business information, or worse, purposely try to access and/or steal privileged information.
  • Corporate Espionage – Attempts by competitors to gain an unfair advantage by accessing internal company information including product designs, launch plans or financial data.
  • Hackers – Internet pirates looking for valuable information that they can either use to illegally profit or sell on the “black” market.

To properly secure email against these threats, business must employ a multi-tiered security infrastructure across seven pillars:

    1. Physical Security
    2. Logical Server Security
    3. Network Security
    4. Client Security
    5. Antivirus and Antispam
    6. Administration and Policy Security
    7. Backup and Recovery

In-House vs. Manage Company's Hosted Email Services are you covered

Email is a powerful platform for communication and collaboration, especially in distributed environments. But with these benefits come serious inherit security risks that require ongoing attention. A comprehensive security strategy employs multiple layers of defense from the physical to the digital, and up to the process and policy layers of an email solution. Employing this comprehensive strategy is costly and time-consuming as both an initial investment and on an ongoing basis. Managed Company is a thought leader on email security and offers one of the most comprehensive and effective security programs for hosted business email, all included in the low monthly cost of its hosted Exchange offerings.

Learn More at Exchangeasaservice.com

 

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Managed Company Adds Hosted Microsoft Dynamics CRM 4.0 to our suite of services

eBusiness Team - Sunday, January 25, 2009

Fully customizable CRM solution extends company's collaboration portfolio

Alexandria, VA (January 20, 2009) - Managed Company, an emerging software as a service (SaaS) provider specializing in  messaging, eBusiness and collaboration solutions, has announced that it is now offering Microsoft Dynamics CRM 4.0 as a hosted service. This offering extends Managed Company's reach within the productivity and collaboration space, offering an easily deployable and customizable customer relationship management (CRM) solution to its existing hosted Exchange email and collaboration, SharePoint collaboration platform and Office Communications Server instant messaging and presence services.

Unlike other one-size-fits-all hosted CRM offerings, Managed Company's hosted Microsoft Dynamics CRM 4.0 integrates with our Online Business Platform, an integrated system that runs your website, email marketing and online shop. Customized with Dynamics CRM now you can grow your customer database linking your online business with your in-house operations.  This level of customization is possible because each CRM customer is guaranteed its own virtual dedicated server. Other vendors rely on shared server infrastructure and a basic control panel which limit their ability to meet every customer's specific needs. With Managed Company's new offering, customers gain a clear competitive edge because they are able to narrow sales leads, tactics, and sales and marketing campaigns to their unique core competencies and market demands. Managed Company's channel partners gain an enhanced revenue stream from the opportunity to fine-tune and tailor the CRM solution to the needs of each customer.

"Managed Company's hosted Dynamics CRM 4.0 enables us to add a high-margin recurring revenue stream offering into our product mix that tightly integrates into our existing hosted Exchange offerings," said Joseph Kowalenko, President of a mid-sized Chicago-based managed services provider, and a Managed Company channel partner. "The flexibility of their service enables us to customize solutions for our customers, making us much more relevant to them than standard off-the-shelf software."

"CRM has become a business critical application because optimizing and tracking the sales process has become more and more important to increasing sales and growing customer relationships," said Noble Ackerson Managed Company's CEO. "I am passionate about changing the way businesses think about technology. Smaller to mid sized companies should not have to sacrifice productivity because of the cost of hosting and maintaining their own hardware and software. That is why we provide a solution that will help our customers meet their online business and on in house business needs."

In addition to customization benefits, Managed Company's Microsoft Dynamics CRM 4.0 is tightly integrated with our eBusiness Management software and our hosted Microsoft Exchange and Outlook, allowing a minimal learning curve and quick return on investment. It can be fully synchronized with email, tasks, contacts and calendars. Users can also seamlessly export data into Excel for fast analysis and reporting.

Businesses around the globe looking for a trusted provider of SaaS, including Microsoft Dynamics CRM 4.0, Microsoft Exchange 2007, SharePoint, Office Communications Server 2007 and Online Business Management tools, visit Managed Company's Exchange Hosting Web site at www.exchangeasaservice.com

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