Managed Company System Updates

eCommerce: Exciting Product Attribute Improvements

Sunday, January 11, 2009

We've made some exciting new improvements to Product Attributes. Unlike Product Grouping where each item in the group is a different product, product attributes are a way of adding meta information to any product at the time of the purchase. For example if you are selling a Sofa and you'd like the customer to choose the stitching style, color and leather type, then you would use product attributes. Such attributes may not necessarily represent different products, but are important to the final product being purchased. The improvements we've made in this area include:

Ability to set a price for each attribute. This means in addition to the product price, each attribute can have its own price which gets added to the product price if selected
Ability to display attributes as checkboxes (allows for multiple attributes to be selected), radio list and drop down. Previously you could only display them in drop down format
Ability to specify an image for each attribute

In the longer term we will also allow attributes to be displayed in textbox format. This will come in handy if you are selling products such as curtains. For example if you sell curtains by the meter, the customer will be able to enter the number of meters and have that multiplied by the attribute price to calculate the total price of that product.

To utilize this feature please download the latest Product Import Template file from Admin->Imports to learn more about how to enter information in the import file and/or the Admin interface to specify this extra information. We will be enhancing the interface in the Admin in the coming weeks to allow you to enter attribute information much more easily. We hope you enjoy these new improvements.

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Shipping improvements

Thursday, January 08, 2009

We've made some significant shipping improvements during the holidays. We've received much feedback from our customers on what they'd like to see in this feature. The new improvements include:

The ability to filter the shipping options displayed to customers based on the total value of the products in an order
Ability to add handling charges to any of your shipping options. You can now add a base handling charge as well as a per item handling charge
You can now limit shipping options based on the products purchased. This is particularly useful if you are selling perishable items where they may need overnight delivery

To learn more and utilize these enhancements go to eCommerce->Shipping.

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Systems Operational

Tuesday, January 06, 2009

All systems are functioning normally.

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UPDATE EXVMBX003-6

Thursday, January 01, 2009

For approximately 120 minutes services have returned to normal. We have not been able to determine the root cause at this time, nor has Microsoft. We have provided Microsoft with 15GB of fresh data for them to analyze so the root cause can be determined for this ongoing issue. This may take some time. In the interim we are monitoring the situation closely. Thank you for your continued patience.

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eCommerce: Exciting Product Attribute Improvements

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Shipping improvements

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Systems Operational

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UPDATE EXVMBX003-6

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